For Upwork clients

Stop leaking the leads you already paid for.

Review Justin’s services, demonstration work, delivery process, and supported systems here. Return to Upwork for messages, project terms, and hiring.

Three initial offers

Clear scope, pricing anchors, and boundaries.

Featured work

Proof you can inspect before the interview.

All three systems are clearly labeled demonstration projects. No client outcome is implied.

Demonstration project

CRM audit and recovery workflow

Revenue Leak Recovery System

Leads often stall after they're already captured: a slow first response, an unclear owner, or a follow-up that never fires. This system shows exactly where that break happens and what to fix first.

  1. Inquiry
  2. Route
  3. Respond
Revenue leak mapRouting and follow-up architectureException-state definitionRecovery dashboard specification
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Demonstration project

HubSpot CRM structure and governance

HubSpot Pipeline Cleanup

A HubSpot portal can be fully installed and still fail the sales team when stages, ownership, and follow-up don't match how deals actually move. This system reconnects them into one sequence the team can trust.

  1. Lifecycle
  2. Pipeline
  3. Ownership
Lifecycle modelPipeline stage mapProperty and required-field planOwnership rules
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Demonstration project

Lead routing and controlled follow-up automation

Lead Routing and Follow Up System

Leads come in from more than one place, but qualification, ownership, response, and follow-up don't work the same way twice. This system gives every lead the same reliable path, regardless of where it started.

  1. Capture
  2. Qualify
  3. Assign
Source and field mapQualification and routing treeFollow-up sequence mapApproval and stop rules
Inspect the system

Process

Scope, map, build, test, and document.

  1. 01

    Show me where leads are coming from

    Start with your real lead sources: calls, forms, ads, referrals. Not a generic checklist.

  2. 02

    Map what happens next

    Follow a lead from first contact through follow-up, quote, and close to see where it actually goes.

  3. 03

    Find where the process breaks

    Pinpoint the exact step where leads go quiet, stall, or fall through the cracks.

  4. 04

    Fix the smallest high-value problem

    Repair the one break that recovers the most work, without a full rebuild.

Justin Maher, founder and operator of JITAI Systems

Direct operator access

Meet the Operator Behind JITAI

Justin fixes the systems behind lead response, follow-up, quoting, and sales tracking so fewer opportunities get dropped. He works inside the CRM and tools you already have, and hands off a system your team can actually run.

  • Direct access to Justin
  • No handoffs or layers
  • Built for small teams
  • Documented and repeatable
  • Focused on results

Justin MaherFounder & Operator

Supported systems

I work with the tools you already use.

CRM

  • HubSpot
  • GoHighLevel
  • Salesforce when relevant

Automation

  • Zapier
  • Make
  • n8n

Data and operations

  • Airtable
  • Google Sheets
  • Google Workspace

Lead and sales systems

  • Apollo
  • Forms
  • Shared inboxes

AI-assisted workflows

  • OpenAI
  • Claude
  • Drafting
  • Classification
  • Summarization

Questions

What to expect before hiring.

Why are we getting leads but not bookings?

Most of the time the leads are fine and the handoff after them is not. A slow first response, an unclear owner, or a follow-up that never fires is usually where the work is actually being lost, not the ad or the lead source.

Can you fix our current CRM without moving us?

Yes, and that's the default approach. The first move is to repair the structure and process inside the CRM already in use. Moving to new software is a separate decision, not an assumed solution.

Can you connect Meta Lead Ads to our CRM?

That may be possible through a supported connector or API, depending on the lead account, CRM, permissions, and available connection method. The scope verifies those details before promising an automated handoff.

What happens after a missed call?

Right now, that depends on who noticed. A Lead Follow Up Automation build turns a missed call into a tracked event: a callback task, an owner alert, or a follow-up message, depending on what your phone system and CRM support.

Can you fix quote follow-up?

Yes. Quote and estimate follow-up is one of the most common Lead Follow Up Automation builds: reminders, owner alerts, and a stop rule for when the quote is answered or declined.

What if our team still uses email, text, or spreadsheets?

That's normal, and it's still fixable. HubSpot is the main platform, but the work can include GoHighLevel, Airtable, Google Workspace, Zapier, Make, n8n, shared inboxes, and spreadsheets, wherever the handoff is actually happening.

Can we start with one small problem?

Yes. The CRM Revenue Leak Audit is a fixed-scope diagnostic focused on identifying the highest-priority breakdown before any implementation is proposed.

Will everything run automatically?

No. You decide where a message can go out automatically and where a person needs to approve it first. The system is built to flag what it can't handle instead of failing silently.

Are the portfolio projects real client projects?

No. The current projects are demonstrations built to show the method, not paid client work. They're clearly labeled, and no client results are claimed.

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